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Andorra Travel Service is made up of a small and dedicated team that live and breathe everything Andorra – all year round.

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Your Booking is Safe, Secure and Protected

If you are not sure of anything - please just contact us

Andorra Travel Service is proud to be a member of Protected Trust Services (PTS).

PTS offers the highest level of financial protection for your holiday arrangements. PTS provides you with complete protection against the failure of both the travel company you book with as well as the suppliers they use.

This protection lasts from the point that you book your holiday through to the point when you return.

You can enjoy every holiday booked through a PTS client knowing that you have 100% financial protection and full peace of mind at all times.

For more information about our financial protection – Click here 

FAQ's Ski School

If you are not sure of anything - please just contact us

Weekly Group Lessons can only be started on Mondays.

The 2 day weekend group ski school starts on Saturdays only

Vouchers for Private and / or Group Lessons –

These will be in your welcome envelope (you will receive a welcome envelope on your arrival day),

Please hand these to your Ski instructors on the first day.   

(you will have vouchers in your website account – these are for reference only)

Grandvalira Ski School Times

The times for group classes may be different for Christmas & New Year Week

Private Lessons are also available – please contact us direct to book.


Grandvalira

Soldeu Group Ski & Snowboard School Times


The group ski school is based on two groups daily,

One group are the morning group and the other the afternoon group, times below.

 
Day…            .The Morning Group…    .The Afternoon Group
 Daily TimesDaily Times

Monday

To Friday

10:00 to 13:0013:30 to 16:30

 

The ski school reserves the right to change lesson times.

The times for group classes may be different for Christmas & New Year Week

Private Lessons are also available – please contact us direct to book.


Grandvalira

El Tarter Group Ski & Snowboard School Times


The group ski school is based on two groups daily,

One group are the morning group and the other the afternoon group, times below.

 
Day…            .The Morning Group…    .The Afternoon Group
 Daily TimesDaily Times

Monday

To Friday

10:00 to 13:0013:30 to 16:30

 

The ski school reserves the right to change lesson times.

The times for group classes may be different for Christmas & New Year Weeks


Pas de la Casa Group Ski & Snowboard School Times


The group ski school is based on two groups daily,.

 
Day…            .Morning Times…    ..      Afternoon Times

Monday

to Friday

10:00 to 13:00  –
Beginners
. 14:00 to 17:00 –
Intermediates

 

The ski school reserves the right to change lesson times.

The times for group classes may be different for Christmas & New Year Weeks


 

2 Day Weekend Ski School Times

Soldeu | El Tarter | Pas de la Casa

10:00 to 13:00

The ski school reserves the right to change lesson times.

Vallnord Ski School Times

The times for group classes may be different for Christmas & New Year Week

Private Lessons are also available – please contact us direct to book.


Vallnord

 Arinsal Group Ski & Snowboard School Times


The group ski school is based on two groups daily,

One group are the morning group (they also have an hour in the afternoon)  and the afternoon group just have afternoon lessons, times below.

 
Day…            .The Morning Group…    .The Afternoon Group
 Daily TimesDaily Times

Start Day

Monday

10:00 to 12:00 &

15:00 to 16:00

12:00 to 14:00 &

16:00 to 17:00

Then
Day…            .The Morning Group…    .The Afternoon Group
 Daily TimesDaily Times

Tuesday to

Friday

09:00 to 12:00 &

15:00 to 16:00

12:00 to 15:00 &

16:00 to 17:00

 

The ski school reserves the right to change lesson times.

Vallnord Pal (La Massana) Group Ski & Snowboard School Times


The group ski school is based on one group daily.

 
Day…            .Lesson Times…    . 

Monday

to Friday

12:00 to 15:00 
 

The ski school reserves the right to change lesson times.

Weekend Group Ski & Snowboard School Times


Arinsal | Pal (La Massana)

12:00 to 15:00


The ski school reserves the right to change lesson times.

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Ski & Board Hire Shops

If you are not sure of anything - please just contact us

We work will a number of shops in each resort, a hire shop will be allocated based on your accommodation location or personal choice.

You allocated hire shop will be shown in your account near to your arrival day.

Know the shop you want to use – Please add your preferred choice on checkout in the any other information box – and we can allocate that shop for you.

Equipment Hire Vouchers – these will be in your welcome envelope you receive on your arrival day.

Please hand these ones in to the shop – your equipment can be collected on your arrival day after 4pm.

(you will have hire vouchers in your account for reference – however please use the resort issued ones when at the hire shop) 

If the hire shop you would like to use is not listed please contact us - we should be able to arrange
Grandvalira

 

Soldeu – Sports Calbó Ski Rental

Location: In the gondola building at Soldeu – Grandvalira (next to the entrance of the Gondola)


 

Soldeu – Pic-Negre

Location: Centre of Soldeu, next to the Aspen Bar


 

Soldeu – Shusski

Location: Centre of Soldeu, next to Piolets Centre Hotel


 

Soldeu – Shusski Park Piolets Hotel

Location: Basement floor of the Park Piolets and Spa Hotel


 

El Tarter – Nordic Escorts

Location: Part of the Nordic Complex, opposite the El Tarter chairlift


 

El Tarter – Pic Negre

Location: Under the Llops Gris Hotel on the way to the slopes


 

Pas De La Casa – Surf Evasio II

Location: On the slopes , next to to Pas 83 Bar & Restaurant


 

Pas de la Casa – Pic Negre

Location: Under the Khandhar Hotel in the centre of Pas de la Casa


 

Pas de la Casa – Surf Evasio 1

Location: Under Frontera Blanca Apartments (French Side)


 

Pas de la Casa – Duna Blanca

Location: In the Olimpiades Hotel with direct access to the Grandvalira slopes


 

Canillo – Pic Negre

Location: In front of the Canillo Gondola.


 

Vallnord

 

Arinsal – Pic Negre

Location: At the top of the Arinsal Gondola – Lockers available to rent


 

Arinsal – Sant Moritz

Location: In the village, next to the Sant Moritz Apartments


 

Arinsal – Sant Moritz

Location: Ground Floor in the Ushuaia Hotel Complex


 

Arinsal – Shusski St Gothard

Location: Inside the St Gothard Hotel


 

Arinsal – Esports Rossell

Location: At the top of the Arinsal Gondola – Lockers available to rent.


 

La Massana – Pic Negre

Location: In front of the La Massana Gondola.


 

La Massana – Shusski

Location: Next to Hotel Font, under the La Massana Gondola station

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Ski Extras - FAQs

If you are not sure of anything - please just contact us

Depending on the items you have ordered with us, you will receive a welcome pack envelope in resort on your arrival day containing your;

  • Actual Lift Passes
  • Lunch Vouchers 
  • Equipment Hire Vouchers
  • Ski School Voucher (Private and/or Group)
  • Activity Vouchers

You will have vouchers in your account these are for reference only – please use the vouchers issued in resort for each service.

Soldeu You can collect from our Soldeu service centre in the heart of the village (or email us and we will drop to your accommodation)

Click here for the Soldeu resort Map – Our office location is the ‘i’ next to the large Green A – Or for Google Maps click here

El Tarter | Incles | Pas de la Casa | Arinsal | La Massana | Canillo 

Your LIft Passes will delivered to your hotel / accommodation or Ski Hire Shop on the day of your arrival,

This will be printed on your account booking information vouchers.

contact us to make any other arrangements.

Lift Passes

The actual lift passes activated ready to use will be in your welcome envelope ready for your arrival. 

(if you have ordered the with lunch option the daily vouchers will be with your lift passes) 

(You will have Lift Pass vouchers in your account these are for reference only)

Equipment Hire Vouchers – these will be in your welcome envelope,

Please hand these ones in to the shop – your equipment can be collected on your arrival day after 4pm. 

(You will have hire vouchers in your account these are for reference only)

Private and / or Group Lesson vouchers

These will be in your welcome envelope, please hand these to your Ski instructors on the first day.   

(You will have hire vouchers in your account these are for reference only)

These will be in your welcome envelope, please hand these to your activity provider on the day.

(You will have activity vouchers in your account these are for reference only)

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Booking Flights

If you are not sure of anything - please just contact us

No;

If you find flights with any Airline that are more suitable for you and your group, you are free to choose and book any flights direct.

You can then link the flights to our transfers, hotels, apartments & ski extra deals – to build your ideal holiday. 

Please note we can not price match flight prices.

Check our Airport transfer page to see our transfer times.

You are free to mix and match and book all your holiday elements or just the ones that suit your needs with us.

We do offer a price matching service (excluding flights) if you have found something cheaper elsewhere, just send us the quote and ask us to beat it?

If for any reason your flight times change (or you are delayed), and you have booked a transfer with us

Please just let us know as soon as you can and at least two hours before the scheduled transfer time and we can change your transfer to suit.

If you need to cancel your flight for any reason – Please note flight bookings are non-refundable 

Please click here for full details on cancellations

Child & Youth Pricing

If you are not sure of anything - please just contact us

Most Airlines charge the Adult rate for anyone aged 12 years and older.

The prices are charged in the following age groups

  • Adult – 26 years and over
  • Youth – between 12 and 25 years old
  • Child – between 4 and 11 years old
  • Infant – Under 3 go FREE!

The age ranges in the resorts of;

Soldeu | El Tarter | Incles | Encamp | Pas de la Casa 

  • Adult – 18 years and over
  • Youth – between 12 and 17 years old
  • Child – between 6 and 11 years old
  • Infant – between 0 and 5 years old

 

The age ranges in the resorts of;

Arinsal | La Massana (Pal)

  • Adult – 16 years and over
  • Child – between 6 and 15 years old
  • Infant – between 0 and 5 years old

(Pal is the ski area for La Massana – and is linked to Arinsal via cable car)

 

The prices for BB and Half Board are generally charged in the following age groups.

  • Adult – 12 years and over
  • Child – between 5 and 11 years old
  • Infant – Under 4 go FREE!

Pricing for Self Catering, Studios and Apartments is based on the room and not per person.

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Booking and payment

If you are not sure of anything - please just contact us

No;

If you find flights with any Airline that are more suitable for you and your group, you are free to choose and book any flights direct.

You can then link the flights to our transfers, hotels, apartments & ski extra deals – to build your ideal holiday. 

Please note we can not price match flight prices.

Check our Airport transfer page to see our transfer times.

You are free to mix and match and book all your holiday elements or just the ones that suit your needs with us.

Flexible and independent booking for

  • Flights
  • Transfers
  • Hotels & Apartments
  • Lift Passes 
  • Ski & Snowboard Hire
  • Ski & Snowboard Tuition
  • Activities 

Yes,  we have a wide selection of Flights, Accommodation, Hotels, Self Catering Apartments, Airport Shuttle & Private Transfers

and all of the Ski Pack Essentials, Lift Passes, Ski & Snowboard Hire, Private and Group Ski School Lessons available and ready to book online

  • Flight
  • Transfers
  • Hotels & Apartments
  • Lift Passes 
  • Ski & Snowboard Hire
  • Ski & Snowboard Tuition
  • Activities 

 

Yes if you cannot find what you need online, need different options / durations etc or just want to chat through the options with someone,

our team are in Andorra all year round to help you. We can Tailor make you a holiday quote via phone 0330 043 2134 – UK local rate

or email help@andorratravelservice.com

No;

Our UK and Ireland phone numbers are charged at local call rates when calling from the UK or Ireland, and the numbers are included in mobile and landline bundle minutes.

You pay to connect in the UK or Ireland,

We pick up the bill to transfer this call to our Andorra offices.

If you are calling from outside the UK or Ireland please use our WhatsApp Audio number this is free of charge. +376331320

 

Yes;

Some great saving are to be made on pre booking your Ski Packs,

  • Lift Passes (with lunch included options)
  • Ski & Snowboard Hire
  • Ski & Snowboard Tuition
  • Supersaver Ski Pack Deals

Booking a bundle deal – you can upgrade your hire equipment to the latest equipment or even add lunch on the mountain – checkout the Upgrades Tab.

You will find full details on our website ski extras page, check out the Special Offer and upgrades filter for some great deals on Ski Pack Packages

You will be able to download and print your accommodation vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Accommodation reservation vouchers

Please print these vouchers to hand to the accommodation reception.

You will be able to download and print your transfer vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Transfer vouchers
  • Bus Stop location information and directions

Please print these vouchers to hand to the coach driver.

Depending on the items you have ordered with us, you will receive a welcome pack envelope in resort on your arrival day containing your;

  • Actual Lift Passes
  • Lunch Vouchers 
  • Equipment Hire Vouchers
  • Ski School Voucher (Private and/or Group)
  • Activity Vouchers

You will have ski pack vouchers in your account these are for reference only.

You can only use the vouchers issued in resort for each ski extra or activity service.

All flight bookings via the Andorra Travel Service website are direct with the Airline.

Your flight confirmation and reference number will be emailed to you after booking – (please note this can take up to 72 hours) 

When you receive your confirmation email this will contain a link where you will be required to add your advanced passenger information direct on the airlines website before travel.

At this point you will also be able to add any ski carriage and/or pre book seats.

 

Yes

We take deposit payments for bookings that are more than 8 weeks before your arrival.

The deposit will be from 5% of any booking total

(plus the cost of flights if booked  – as your flights are booked direct with the airline at the time of booking – please note flight costs are non refundable)

The full balance is required 8 weeks / 56 days before your arrival date.

If travel is within 8 weeks of making the booking, payment is required in full at time of booking.

We can take debit and credit cards (Visa or Mastercard) payments.

Online on our website basket checkout

Via a secure payment link emailed to you

or

Over the phone.

Deposit paid bookings – You will receive an email payment notification when it is time to pay your balance.

Yes if you cannot find what you need online, need different options / durations etc or just want to chat through the options with someone,

our team are in Andorra all year round to help you.

We can Tailor make you a holiday quote via

phone 0330 043 2134 – UK local rate

or (01)571 0324 – Ireland local rate call

or email help@andorratravelservice.com

Yes

If you have made a group booking but would like to pay separately we can do this via phone.

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

Yes

If you would like to make part payments through out the year

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Booking Vouchers

If you are not sure of anything - please just contact us

You will be able to download and print your accommodation vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Accommodation reservation vouchers

Please print these vouchers to hand to the accommodation reception.

You will be able to download and print your transfer vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Transfer vouchers
  • Bus Stop location information and directions

Please print these vouchers to hand to the coach driver.

Depending on the items you have ordered with us, you will receive a welcome pack envelope in resort on your arrival day containing your;

  • Actual Lift Passes
  • Lunch Vouchers 
  • Equipment Hire Vouchers
  • Ski School Voucher (Private and/or Group)
  • Activity Vouchers

You will have ski pack vouchers in your account these are for reference only.

You can only use the vouchers issued in resort for each ski extra or activity service.

All flight bookings via the Andorra Travel Service website are direct with the Airline.

Your flight confirmation and reference number will be emailed to you after booking – (please note this can take up to 72 hours) 

When you receive your confirmation email this will contain a link where you will be required to add your advanced passenger information direct on the airlines website before travel.

At this point you will also be able to add any ski carriage and/or pre book seats.

 

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Transfers to Andorra

If you are not sure of anything - please just contact us

We run scheduled shared transfers from the following airports

  • Barcelona – 7 services a day 
  • Toulouse – 3 services a day 

Private Transfers for any group size are bookable online from

  • Barcelona 
  • Toulouse 

If you are travelling to Andorra from a city or another airport or location we can provide a quote via email – please send the details to

help@andorratravelservice.com – for a quote

If you cannot find your accommodation name listed, please select the resort you are going to – then just contact us with your accommodation name and we will confirm the nearest point for you.

Please also make a note of the Accommodation name and Resort during the checkout process in the any other information boxes provided.

If you cannot find your accommodation name listed, please select the resort you are going to.

You can then update your accommodation name during checkout – private transfer where possible will be a door to door service.

Your departure pick up time will be in your welcome envelope – please also contact our office three or four days before departure to confirm the pick up time times.

If for any reason your flight times change (or you are delayed), and you have booked a transfer with us

Please just let us know as soon as you can and at least two hours before the scheduled transfer time and we can change your transfer to suit.

Please make your way to the Transfer Pick Up Point (15 minutes prior to the scheduled departure time)

The pick up point information and directions are included with your Shared Transfer Vouchers – which can be printed from your account.

For Private Transfers – this will be a meet and greet service, the driver will have your name on a board in the arrivals hall of the airport.

  • Shuttle Transfers
    You can select a drop off point via our website. The coach driver will drop you off as near to your accommodation as possible, please note that due to some streets being particularly narrow or steep you may be dropped close by and potentially have to walk a short way.
  • Private Transfers
    The driver will drop you off as near to your accommodation as possible, please note that due to some streets being particularly narrow or steep and dependant on vehicle size you may be dropped close by and potentially have to walk a short way.
  • Pas de la Casa
    In Pas de la Casa, due to traffic regulations all transfers are dropped off and collected at the main bus stop in resort. (Private Transfers – Generally near to door as possible however also subject to size of vehicle & weather conditions)

If the snow is particularly heavy this could affect the exact location you are dropped off or collected.

The pick up point can be selected at the time of booking, this is generally on the other side if the road to where you were dropped off.

If you are not sure please just give us a call or drop us an email and we can let you know, or ask the driver on the arrival transfer to point this out for you.

(Private Transfers – this will generally be outside your accommodation or where you were dropped off)

The approximate journey times to our resorts are below, but they do depend on weather and traffic conditions.


Please bear in mind that in peak weeks and bad weather these can be longer.

From Barcelona Airport


  • Soldeu, El Tarter & Incles – approx 3 hours 15 mins
  • Pas De La Casa – approx 3 hours 30 mins
  • Arinsal – approx 3 hours 15 mins
  • La Massana – approx 3 hours 10 mins

From Toulouse Airport


  • Soldeu, El Tarter & Incles – approx 3 hours 30 mins
  • Pas De La Casa – approx 3 hours 15 mins
  • Arinsal – approx 3 hours 30 mins
  • La Massana – approx 3 hours 20 mins

When choosing a return transfer time please ensure you have enough time to allow for bad weather and any traffic delays.

Yes all children, including infants, are allocated a seat for our transfers.

All of the coaches and vehicles we use for your transfers will be fitted with a seat belt or a lap seat belt.

We would advise booking the next transfer time, If there’s a flight delay or any hold up with your luggage coming through you’d miss that transfer and you will need to re-book the next available transfers.

The best option would be to book the later/next bus time then if you do make it through early, make your way to the bus stop show the driver your transfer vouchers for the next service, and if the driver has space on the coach you will be able to use that service. 

This way if you miss the earlier bus you will still have seats on the next service.

(Transfer Vouchers are printable from your account)

Shared Transfers.

No sorry – These are a timed service and run to the scheduled timetable and are not linked to any flight times. 

As soon as you are aware of any flight delay please contact us to change your transfer arrangements.

Private Transfers

Yes. This is a flight meet and greet service, please just let us know of any delay and we will also keep an eye on the arrivals board at the airports.

You will be able to download and print your transfer vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Transfer vouchers
  • Bus Stop location information and directions

Please print these vouchers to hand to the coach driver.

We have indicated on each hotel or apartment page if parking is available, if you are unsure please call us.

It would be a good idea to pre book parking for busy weeks.

Yes

We take deposit payments for bookings that are more than 8 weeks before your arrival.

The deposit will be from 5% of any booking total

(plus the cost of flights if booked  – as your flights are booked direct with the airline at the time of booking – please note flight costs are non refundable)

The full balance is required 8 weeks / 56 days before your arrival date.

If travel is within 8 weeks of making the booking, payment is required in full at time of booking.

We can take debit and credit cards (Visa or Mastercard) payments.

Online on our website basket checkout

Via a secure payment link emailed to you

or

Over the phone.

Deposit paid bookings – You will receive an email payment notification when it is time to pay your balance.

Yes if you cannot find what you need online, need different options / durations etc or just want to chat through the options with someone,

our team are in Andorra all year round to help you.

We can Tailor make you a holiday quote via

phone 0330 043 2134 – UK local rate

or (01)571 0324 – Ireland local rate call

or email help@andorratravelservice.com

Yes

If you have made a group booking but would like to pay separately we can do this via phone.

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

Yes

If you would like to make part payments through out the year

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Child & Youth Ski Pack Pricing

If you are not sure of anything - please just contact us

Yes;

Some great saving are to be made on pre booking your Ski Packs,

  • Lift Passes (with lunch included options)
  • Ski & Snowboard Hire
  • Ski & Snowboard Tuition
  • Supersaver Ski Pack Deals

Booking a bundle deal – you can upgrade your hire equipment to the latest equipment or even add lunch on the mountain – checkout the Upgrades Tab.

You will find full details on our website ski extras page, check out the Special Offer and upgrades filter for some great deals on Ski Pack Packages

The age ranges in the resorts of;

Soldeu | El Tarter | Incles | Encamp | Pas de la Casa 

  • Adult – 18 years and over
  • Youth – between 12 and 17 years old
  • Child – between 6 and 11 years old
  • Infant – between 0 and 5 years old

You will find full details on our website ski extras page, check out the Special Offer and upgrades filter for some great deals on Ski Pack Packages

The age ranges in the resorts of;

Arinsal | La Massana (Pal)

  • Adult – 16 years and over
  • Child – between 6 and 15 years old
  • Infant – between 0 and 5 years old

(Pal is the ski area for La Massana – and is linked to Arinsal via cable car)

You will find full details on our website ski extras page, check out the Special Offer and upgrades filter for some great deals on Ski Pack Packages

Depending on the items you have ordered with us, you will receive a welcome pack envelope in resort on your arrival day containing your;

  • Actual Lift Passes
  • Lunch Vouchers 
  • Equipment Hire Vouchers
  • Ski School Voucher (Private and/or Group)
  • Activity Vouchers

You will have ski pack vouchers in your account these are for reference only.

You can only use the vouchers issued in resort for each ski extra or activity service.

Yes

We take deposit payments for bookings that are more than 8 weeks before your arrival.

The deposit will be from 5% of any booking total

(plus the cost of flights if booked  – as your flights are booked direct with the airline at the time of booking – please note flight costs are non refundable)

The full balance is required 8 weeks / 56 days before your arrival date.

If travel is within 8 weeks of making the booking, payment is required in full at time of booking.

We can take debit and credit cards (Visa or Mastercard) payments.

Online on our website basket checkout

Via a secure payment link emailed to you

or

Over the phone.

Deposit paid bookings – You will receive an email payment notification when it is time to pay your balance.

Yes if you cannot find what you need online, need different options / durations etc or just want to chat through the options with someone,

our team are in Andorra all year round to help you.

We can Tailor make you a holiday quote via

phone 0330 043 2134 – UK local rate

or (01)571 0324 – Ireland local rate call

or email help@andorratravelservice.com

Yes

If you have made a group booking but would like to pay separately we can do this via phone.

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

Yes

If you would like to make part payments through out the year

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

Barcelona Airport Transfer Times

If you are not sure of anything - please just contact us

Barcelona Airport to Andorra – approx 3¼ hours


Times vary by resort, times listed for guidance only, please be at the pick up point at least 15 minutes before the departure time on your vouchers

 
Depart Barcelona…      .Depart Barcelona…      .Arrive Andorra
Terminal 1 Terminal 2Approx
   
 10:0010:1513:15
 12:0012:1515:15
 14:0014:1517:15
 16:0016:1519:15
 18:0018:1521:15
 20:0020:1523:15
 22:0022:1501:15

 

These are approximate journey times to and from our resorts and depend on weather and traffic conditions.

Please bear in mind that in peak weeks they can be longer.

Andorra to Barcelona Airport –  approx 3¼ hours


Times vary by resort, times listed for guidance only, please be at the pick up point at least 15 minutes before the departure time on your vouchers

 
Depart…      .Arrive Barcelona…      .Arrive Barcelona
Andorra Terminal 2Terminal 1
 04:3008:0008:15
 06:3010:0010:15
 08:3012:0012:15
 10:3014:0014:15
 12:3016:0016:15
 14:3018:0018:15
 16:3020:0020:15

 

These are approximate journey times to and from our resorts and depend on weather and traffic conditions.

Please bear in mind that in peak weeks they can be longer.

You will be able to download and print your transfer vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Transfer vouchers
  • Bus Stop location information and directions

Please print these vouchers to hand to the coach driver.

Review your Booking

Toulouse Airport Transfer Times

If you are not sure of anything - please just contact us

Toulouse Airport to Andorra – approx 3 hrs


Times vary by resort, times listed for guidance only, please be at the pick up point at least 15 minutes before the departure time on your vouchers

 
Depart…      . Arrive Andorra
Toulouse Approx
   
 11:00 14:00
 15:30 18:30
 20:00 23:00
   

These are approximate journey times to and from our resorts and depend on weather and traffic conditions.

Please bear in mind that in peak weeks they can be longer.

Andorra to Toulouse Airport – approx 3 hrs


Times vary by resort, times listed for guidance only, please be at the pick up point at least 15 minutes before the departure time on your vouchers

 
Depart…     . Arrive
Andorra Toulouse
   
 04:30 08:00
 09:30 13:00
 14:30 18:00
   

These are approximate journey times to and from our resorts and depend on weather and traffic conditions.

Please bear in mind that in peak weeks they can be longer.

You will be able to download and print your transfer vouchers from your account booking page.

Login to your account via – ‘My Bookings’  link for

  • Transfer vouchers
  • Bus Stop location information and directions

Please print these vouchers to hand to the coach driver.

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Deposits & Cancellations

If you are not sure of anything - please just contact us

Yes

We take deposit payments for bookings that are more than 8 weeks before your arrival.

The deposit will be from 5% of any booking total

(plus the cost of flights if booked  – as your flights are booked direct with the airline at the time of booking – please note flight costs are non refundable)

The full balance is required 8 weeks / 56 days before your arrival date.

If travel is within 8 weeks of making the booking, payment is required in full at time of booking.

We can take debit and credit cards (Visa or Mastercard) payments.

Online on our website basket checkout

Via a secure payment link emailed to you

or

Over the phone.

Deposit paid bookings – You will receive an email payment notification when it is time to pay your balance.

Yes if you cannot find what you need online, need different options / durations etc or just want to chat through the options with someone,

our team are in Andorra all year round to help you.

We can Tailor make you a holiday quote via

phone 0330 043 2134 – UK local rate

or (01)571 0324 – Ireland local rate call

or email help@andorratravelservice.com

Yes

If you have made a group booking but would like to pay separately we can do this via phone.

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

Yes

If you would like to make part payments through out the year

Please just make a note of the booking number give us a call – we can then assign the payment to the group booking.

We work very hard to get you the best deals for all elements of your Andorra Ski Holiday from Accommodation to Lift Passes and we make our online prices competitive

and judging by customer feedback we get it right most of the time.

If you do find a price on a competitor’s website that is cheaper than ours for any element of your holiday (excluding Flights) then please email that quote or website link to us at help@andorratravelservice.com 

and we will do our best to beat it, no guarantees but sometimes a bit of human intervention is a good thing.

If you need to cancel your holiday and/or withdraw from any planned bookings at your option, please notify us as soon as possible. 

Please click here for full details on cancellations